Everything you share with 9xflix — your name, mobile number, and payment details — is kept under strict security. Learn more on this page about how we collect and protect your personal information.
This Privacy Policy applies to 9xflix (www.9xflix.io) and its mobile application. When you register, browse, or use any service on 9xflix, certain personal information is collected. This policy clearly explains what data we collect, why we collect it, how it is stored, and for how long.
9xflix complies with international data protection standards, particularly the principles of GDPR (General Data Protection Regulation). We believe your data belongs to you — we use it solely to provide our services.
Important: By creating an account or using our services on 9xflix, you agree to this Privacy Policy.
9xflix collects two types of information — data you provide directly, and data collected automatically.
| Data Type | What We Collect | Purpose |
|---|---|---|
| Device Information | IP address, operating system, browser | Security & Fraud Prevention |
| Usage Data | Page visits, clicks, session duration | Service Improvement |
| Transaction Logs | Deposit/withdrawal time and amount | Financial Auditing & Security |
| Betting History | Bet Type, Amount & Outcome | Account Management |
| Cookie Data | Preferences, session data | Experience Personalization |
Passwords are never stored in plain text. Strong hashing algorithms are used at all times.
9xflix uses your information only for necessary and legitimate purposes. Nothing is used beyond what is required:
If you have opted in to marketing communications (promotional emails/SMS), that information will be used to notify you of new offers. You can unsubscribe at any time.
9xflix never sells your personal information or shares it with third parties for advertising purposes. Disclosure may be required in limited circumstances:
Our position is clear: 9xflix never sells your data to advertising networks, data brokers, or any third party for commercial purposes.
9xflix uses cookies and similar technologies to enhance your browsing experience. We use four types of cookies in total:
These cookies are essential for maintaining login sessions, security tokens, and transaction verification. Disabling them will prevent the platform from functioning correctly.
Used to remember your language preference, theme settings, and game choices. Disabling these means you'll need to reconfigure your settings each time.
Anonymous data is collected to understand which pages get the most traffic and where issues occur. This information is used to improve our service.
Used to display relevant promotions. Turning this off may make promotions less relevant, but the volume will remain the same.
Manage cookies at any time through your browser settings. Our cookie preference panel is also available in your account settings.
9xflix does not retain your data longer than necessary. Retention periods by data type:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account closure + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| Cookies (Session) | Until browser is closed | Login Session |
| Cookies (Persistent) | Up to 12 months | Save Preferences |
| Support Communications | 3 years | Dispute Resolution |
| KYC Documents | Deleted after 5 years | Regulatory Requirements |
After account closure and upon expiry of any required legal retention period, all personal data is permanently deleted.
9xflix gives you full control over your data. Your rights include:
To exercise any of your rights support@9xflix.io. We are obligated to respond within 30 days.
9xflix is strictly for adults only. No one under the age of 18 is permitted to use 9xflix. We do not knowingly collect any personal data from minors.
If we become aware that a minor has created an account on our platform, that account will be immediately suspended and all associated data will be deleted.
If you believe your child has created an account, please contact us immediately at support@9xflix.io.
9xflix employs industry-leading security measures to protect your data. Our technical safeguards include:
However, no online system can guarantee 100% security. In the event of a security breach, we will notify the relevant regulatory authorities and affected members in a timely manner.
9xflix may update this Privacy Policy from time to time. For significant changes:
Continued use of 9xflix after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page regularly.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Your privacy is our top priority at 9xflix. Register securely and enjoy the best betting experience.