9xflix's Terms & Conditions — Complete User Guide

By using the 9xflix (www.9xflix.io) website and mobile application, you automatically agree to these terms and conditions. These terms constitute a legally binding agreement between you and 9xflix. Please read them carefully in full before using the platform.

These terms apply to all services on 9xflix — including Sports Betting, Live Casino, slots, crash games, virtual sports, and any future services 9xflix may introduce.

9xflix reserves the right to modify these terms and conditions at any time. Any changes will be announced via a notice on the website and the "Last Updated" date will be revised. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

To open an account on 9xflix, the following eligibility requirements must be met:

• You must be 18 years of age or older.
• You must provide your real name, a valid mobile number, and a working email address.
• Only one account per person is permitted. Holding multiple accounts may result in all accounts being suspended.
• Registering using a proxy, VPN, or any other means to conceal your identity is strictly prohibited.

Identity Verification (KYC)

9xflix may request identity verification documents at any time. The following are typically required:

• National ID (NID) or passport copy
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership

9xflix accepts deposits via popular mobile banking services in Bangladesh. Key details regarding deposits:

• Deposited funds may only be used for betting and gaming on the 9xflix platform.
• If fraudulent transactions are suspected, 9xflix may temporarily suspend the account pending investigation.
• Third-party payments are not accepted — all payments must come from a method registered in your own name.

The following rules apply when withdrawing winnings from 9xflix:

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made via the same payment method used for the original deposit.
• Withdrawals are processed faster on accounts with completed KYC verification.
• The daily withdrawal limit is ৳1,00,000 (different limits apply for VIP members).
• To withdraw bonus winnings, you must first meet the applicable rollover requirement.

The following terms strictly apply to all bonus and promotional offers on 9xflix:

Rollover Requirements

Each bonus carries a specific rollover requirement. For example, a 15x rollover means you must wager 15 times the bonus amount before making a withdrawal. The rollover requirement for each bonus is stated on the relevant promotion page.

General Bonus Usage Rules

• Each promotion may be used by a member once only.
• Any unused bonus will be automatically forfeited once it expires.
• Fraudulent bonus claims may result in the forfeiture of all bonuses and winnings.
• Cashback bonuses generally carry no rollover requirements.
• You cannot claim another bonus while one is already active, unless otherwise specified.

The following rules apply when placing bets on 9xflix:

• The minimum amount per bet is ৳10.
• Maximum bet limits vary by game and event — the applicable limit is displayed within each game.
• Bets placed before a match begins are valid. For in-play betting, 9xflix's own live odds apply.
• 9xflix reserves the right to void any bets placed at incorrect odds due to a technical error.
• If a match or event is cancelled, bets are automatically refunded.

Sports Betting Special Rules

For Sports Betting, if a match is abandoned or postponed, 9xflix will follow the official result declared by the relevant sports federation. Bets are generally voided if a match is cancelled before 90 minutes.

The following activities are strictly prohibited on the 9xflix platform:

1. Creating multiple accounts or using another person's account.
2. Using software, bots, or automation tools to manipulate game outcomes.
3. Attempts at account hacking, phishing, or any form of cyber attack.
4. Money laundering or transactions involving illegal funds.
5. Creating artificial betting patterns to claim bonuses.
6. Threatening or harassing 9xflix staff.
7. Creating an account using false or misleading information.

9xflix reserves the right to temporarily or permanently suspend any account for the following reasons:

• If evidence of a Terms & Conditions violation is found.
• Failure to cooperate with KYC verification.
• When signs of suspicious or fraudulent activity are detected.
• At the member's own request (self-exclusion).

You may also close your account at any time. If you have a remaining balance, please complete your withdrawal before submitting a closure request. Contact our support team at support@9xflix.io.

9xflix is firmly committed to responsible gaming. We want every member to enjoy the platform in a healthy and fun way. If betting is causing you stress or financial hardship, please seek help immediately.

The following Responsible Gaming tools are available on 9xflix:

• Daily / Weekly / Monthly Deposit Limit: Set your own deposit limit.
• Betting Limits: Set your own maximum stake per bet.
• Session Time Limits: Automatic alerts when playing beyond a set time limit.
• Self-Exclusion: Temporarily or permanently close your account on your own terms.
• Cooling-Off Period: You may take a break ranging from 24 hours up to 6 months.

9xflix is an internationally licensed online gaming platform. Any legal disputes will be governed by the rules of the platform's licensing authority.

For any complaints or disputes, please contact 9xflix customer support in the first instance. We aim to respond to all complaints within 7 business days. If a satisfactory resolution is not reached, you have the option to escalate the matter to a higher authority.

9xflix regularly reviews these terms and conditions and updates them as needed. For any significant changes:

• A notice will be displayed on the website's homepage.
• Registered members will be notified by email.
• The "Last Updated" date will be revised.

Continued use of the platform after any changes have been made will be considered your automatic acceptance of the updated terms. We recommend visiting this page regularly to stay informed.